Frequently Asked Questions
- Are you licensed and insured?
Yes. We are FULLY LICENSED and INSURED. All workers are covered by Workers Compensation Board.
- What is your workmanship warranty?
We offer a quality finished product backed up with a 20 YEAR WORKMANSHIP WARRANTY GUARANTEE.
- Are estimates free?
Yes. Please call to schedule an appointment with one of our experienced estimators or fill out the form to request a free online estimate. After our inspection, we will provide you with a written proposal detailing our findings, options and cost.
- What will the estimator look for when inspecting the roof of my home?
Our estimators inspect the roof covering, the drainage systems, the flashing (around skylights, chimneys, vent pipes), and the ventilation systems.
- How will I know if a roof has problems?
Roof problems are generally discovered after leaking or other serious damage occurs. The condition of the shingles will determine whether a repair or replacement roof is appropriate. When worn out, shingles sometimes curl, warp or lose granules and may have missing or damaged shingle tabs. Pay particular attention to any visible signs inside of your home such as cracked paint, discolored plasterboard, and peeling wallpaper.
- My roof is leaking. Does this mean I need a new one?
Not necessarily. You may only need repair work. Leaking can result because some flashings have come loose or because a section of the roof has been damaged. The best way to determine the problem is to call in a professional roofing company for an evaluation. We offer FREE roofing inspections. Submit the form on this page to schedule your free inspection of your roof.
- What kind of roof do I need?
There are many types of roof systems and membranes available. This can depend on building use, access, weight loads, foot traffic, number of penetrations, cost, etc. all play a factor in roof selection. Our sales representatives will take the time to show the composition of the types, the distinctions in the various brands, how they’re tested, what the warranties are, and which suits your specific needs and budget.
- Will the roof be completely torn off?
We recommend a complete removal of the old roof system for homeowners seeking a replacement roof. In some circumstances, particularly when there is only one layer of shingles on the roof, it is possible to re-roof or re-cover existing shingles with a new roof. However, placing a new layer of shingles over aging shingles may give the roof an uneven appearance.
- How long can I expect my roof to last?
The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance, which the roof has received.
- How long will it take for the roof to be completed?
Once we have started work on your home, that work is not interrupted until it is completed - weather permitting. When your job is scheduled, it is the only job for that crew until completion.
- Will you provide references?
Yes. Customer references will be provided upon request.